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Privacy Policy

PRIVACY POLICY

Monolith United Kingdom

‘Monolith’ shares your concerns regarding the privacy of personal information collected on the Internet. Please read this information to learn more about ‘Monolith’ philosophy and Privacy Policy. This Policy discloses the information gathering and dissemination practices of ‘Monolith’ in connection with its website (www.monolith-uk.com). ‘Monolith’ continuously strives to gain your trust by selling only the highest quality foods and products, and we want to keep your trust. To build on this relationship with you, ‘Monolith’ wants you to understand how our website interacts with visitors and how we may use information gathered when you visit our website. By accessing this website, you consent to the terms of this Privacy Policy. If you do not agree to the terms of the Privacy Policy, you are not authorized to use this website. If you feel that ‘Monolith’ is not abiding by its posted Privacy Policy, you should contact ‘Monolith’ using our contact page or email.

INFORMATION COLLECTION AND USE AND TYPES OF INFORMATION GATHERED

‘Monolith’ may gather the following types of information: information given voluntarily while using a feature of this website, for example, while joining us or subscribing to our newsletter; information gathered as a result of voluntary communication with our webmaster or customer service associates, or when completing an online application; and information gathered automatically when visitors visit our website. ‘Monolith’ is the owner of the information collected on this Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this Policy. ‘Monolith’ collects information from our users at several different points on our Website. We may use your information to facilitate the services we provide you in the sale and distribution of products and services that you request. We may use information in a file we maintain about you, and other information we obtain from your current and past activities on the Website, to troubleshoot problems and enforce our Terms & Conditions. At times, we may look across multiple users to identify problems. You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyse Website usage, improve our content and product offerings, solve technical problems and customize our Website’s content, layout, and services. These uses improve our Website and better tailor the Website to meet your needs.

COOKIES

A “cookie” is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Website. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our Website, the user would not have to log in with a password more than once, thereby saving time while on our Website as well as having the ability to take advantage of all of the features of our Website. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on our Website. ‘Monolith’ will only use this type of data in an aggregate form which does not identify you personally.

LOG FILES

We also collect non-personally identifiable information though our Internet log files, which record data such as IP addresses, browser types, domain names, and other anonymous statistical data involving the use of the Website. This information may be used to analyse trends, to administer the Website, to monitor the Website’s use, and to gather general demographic information. We may link this information to personally identifiable information for these and other purposes such as personalizing your experience on the Website and evaluating our Internet systems.

LINKS

This Website may contain links to other sites. Please be aware that ‘Monolith’ is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Website and to read the privacy policies of each and every site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this Website.

SECURITY

‘Monolith’ has attempted to take every precaution to protect our users’ information. When one of our forms asks users to enter sensitive information, that information is encrypted. While we use encryption to protect most sensitive information online, we also seek to protect user information offline. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Except as otherwise stated in this Policy, only employees who need the information to perform a specific job (for example, a Human Resources Team Member or a Customer Service Associate) are granted access to personally identifiable information. If you have any questions about the security at our Website, send us a comment using our contact form or B2B page.

 

CORRECTION/UPDATING PERSONAL INFORMATION

If a user’s personally identifiable information changes (such as your address), or if a user no longer desires our service, ‘Monolith’ will endeavour to provide a way to correct, update, or remove that user’s personal data provided to us. This can usually be done through our contact form. Our users are given the facility to “opt-out” of having their information used for purposes not directly related to our Website at the point where we ask for the information. For example, our order form has an ‘opt-out’ option so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists.

NOTIFICATION OF CHANGES

If we decide to modify our Privacy Policy, we will post those modifications on our Website so our users are always aware of what information we collect and how we use it. Your use of this Website following any such modification constitutes your agreement to the modified Policy. For this reason, we encourage you to review this Privacy Policy whenever you use this Website. The most recent update was April 2022.

 

COMMENTS AND QUESTIONS

‘Monolith’ is always interested in what our customers have to say. If you have any questions or concerns, please contact us.